{"id":113,"date":"2013-07-22T10:34:49","date_gmt":"2013-07-22T10:34:49","guid":{"rendered":"http:\/\/www.specialflex.nl\/demopartner\/?page_id=113"},"modified":"2024-12-27T23:04:55","modified_gmt":"2024-12-27T21:04:55","slug":"support","status":"publish","type":"page","link":"https:\/\/www.scancircle.com\/demopartner\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<p>If you need any help with your computer, please fill in the form below and we will contact your as soon as possible.<\/p>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f116-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"116\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/demopartner\/wp-json\/wp\/v2\/pages\/113#wpcf7-f116-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"116\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f116-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<table>\n\t<tr>\n\t\t<td>\n\t\t\t<p>Your name:\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"from\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"from\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\n\t\t\t<p>Email address:\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\n\t\t\t<p>Question:\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"message\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\n\t\t<\/td>\n\t\t<td>\n\t\t\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n<\/table><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\n\n<div class=\"wp-block-group infobox\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Explanation<\/h3>\n\n\n\n<p>If you have a support form on your website, then you can ask your customer to perform a scan (&#8220;help us to help you&#8221;).<\/p>\n\n\n\n<p>This can be done upon completion of the form or in the e-mail that is sent to the customer as a confirmation.<\/p>\n\n\n\n<p>You can add the ticket number, so that the scan can be automatically linked to the ticket and the customer gets to see <a href=\"..\/result\/?refcode=12345&amp;advice=https:\/\/demo.scancircle.com\/en\/results\/summary\/0123456789ABCDEF\/DEMO\">your own results page<\/a> instead of all the details.<\/p>\n\n\n\n<p>For customers that have already performed a scan and need help, you can specify <a href=\"..\/support-scan\/?advice=https:\/\/demo.scancircle.com\/en\/results\/summary\/0123456789ABCDEF\/DEMO\">a specific support page<\/a> so that you can offer them dedicated support.<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you need any help with your computer, please fill in the form below and we will contact your as soon as possible. Explanation If you have a support form on your website, then you can ask your customer to perform a scan (&#8220;help us to help you&#8221;). This can be done upon completion of<\/p>\n<p class=\"more-link\"><a href=\"https:\/\/www.scancircle.com\/demopartner\/support\/\" class=\"themebutton2\">READ MORE<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-113","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.scancircle.com\/demopartner\/wp-json\/wp\/v2\/pages\/113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scancircle.com\/demopartner\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.scancircle.com\/demopartner\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.scancircle.com\/demopartner\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scancircle.com\/demopartner\/wp-json\/wp\/v2\/comments?post=113"}],"version-history":[{"count":13,"href":"https:\/\/www.scancircle.com\/demopartner\/wp-json\/wp\/v2\/pages\/113\/revisions"}],"predecessor-version":[{"id":856,"href":"https:\/\/www.scancircle.com\/demopartner\/wp-json\/wp\/v2\/pages\/113\/revisions\/856"}],"wp:attachment":[{"href":"https:\/\/www.scancircle.com\/demopartner\/wp-json\/wp\/v2\/media?parent=113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}